No checking out to make sure I'm telling the truth, no questions, just fixed the problem as quickly as possible, leaving me happy.
Until I got home. This disk had less scratches, the few it had weren't all that noticeable at first glance. However my DVD player liked it less. I tried it four times. The furthest it got into it was about a minute before it froze completely, and one of the times it didn't even recognize it as a DVD!
Grab it, and take it back to the shop. Thankfully I get the same lady again, and this time she puts it in to the player to check it out. Of course it works perfectly in their player.
However, she still gives great service, and asks if I'd like to try another copy of the movie, or rent something else. I decide to give the movie one last try. I really liked the movie when I saw it in the cinema's, so I still want to watch it. She gives me a third copy of the disk, and lets me know that if it plays up as well, then to ring them and they'll put a note on my membership that I get a free DVD rental.
I like good service. Unfortunately it's getting a bit hard to find some times.
I take it home, put it in, and it works! Mostly...
Everything works fine up until my favourite scene, the temple in Cambodia where they get the first piece of the Triangle. At that point it decides to hick-up, and start from the opening scene again!
The rest of the disk is like that. work fine for a while, and then jumps, skips, and freezes for a bit. I ended up not seeing a few sections (only a couple of minutes total) so I'm a little bit annoyed.
Also, the special features were a lot like that as well. Some worked really well, others I ended up giving up on.
However, I will have to say that the Special Features on both it and Final Fantasy were good. I think my favourite were the joke bloopers and the "Thriller" video in Final Fantasy.
Also, I think they let the geeks play a bit when they worked out the menu structure and extra's in both of them. Well done.
I return them both tomorrow. I'm not sure if I going to say anything about the disk or not.