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Web Hosting Advice

Something for the geeks in the audience.

I'm having problems with my web host (Eno Technologies). They were fine while I was just hosting a few static pages for myself, but now that I'm managing my Wow Guild's web site with Forums, Roster and Instance schedules, I'm finding they aren't enough.

I've had two trouble tickets in for a while (one in July, one in August) with no resolution. One of them was I tried to make a MySQL database for the forums to run off, and the interface they provide didn't work and had all sorts of errors. Eventually the guy I was dealing with ended up making the database manually, and gave me the details, but because it was done manually I can't back it up or restore a back via the control panel they provide. The second one was the file upload issue I talked about here. That issue isn't fixed after the guy I was dealing with basically said he had no idea how to fix it and gave up. I've managed to put a kludgy work around into place, but it's not nice and I would rather have it working as it is supposed to.

As far as I can tell, Eno is a one man operation, and that one man just doesn't have the technical knowledge to cope with what I want to do.

One other problem I am having is that the website is basically unusable from 10 or 11 at night until 1 or 2 in the morning. The static pages work fine, but anything that uses the MySQL database (which is all the content that people actually want to use) will tend to time out 90% of the time. This is not acceptable, especially since that tends to be when I need to update information after a Guild Raid.

So, I am going to be changing Web Hosting companies. Anyone got any advice?

Before anyone suggests it, I am not going to host it myself. Two reasons for this.

Firstly, I do not have the technical knowledge to do it all myself. Secondly, I do not want to host a website that uses about 5G of bandwidth a month on my 256k upload ADSL. :)

What I specifically need in a Web Host is PHP and MySQL, covering at least 5 domains, plus the usual mail and the like.

I've looked at Server101 and they look promising. The Gold Level account is 5 domains, 600Mb web space, 24Gb bandwidth and include PHP and MySQL for just $53 a month. Plus I could easily upgrade to the Platinum hosting if I want more web space, bandwidth or domains for $88.60 a month.

Anyone have any Web Hosts that they recommend?


( 5 comments — Leave a comment )
Nov. 3rd, 2006 09:09 am (UTC)
Mr Christian has a hosting company.
Bells, whistles, and technical people on hand.
Nov. 3rd, 2006 10:41 am (UTC)
I've moved away from Eno as well. Have a look at www.siteground.com
Nov. 3rd, 2006 10:50 am (UTC)
If it weren't for the requirement to have multiple domains on the one package (which you might get around with one generic domain and carefule use of DNS or HTTP redirects), I'd actually recommend work's offerings. They're not as advertised, though, they're actually closer to these (the Business plan is the Signature Standard with minor modifications). Or you could go straight through the U.S. source.

Backing up your existing databases is easy, your current host allows external connections to the MySQL service (it runs on port 3306), so a remote host could make a dump of your databases using the mysqldump command.
Nov. 3rd, 2006 11:24 am (UTC)
OK, basic rundown on Siteground

$US4.95 per month
40Gb space
900Gb bandwidth
Unlimited MySQL databases
Lots of free tools/scripts etc
15 minute response time on ticketes
Nov. 3rd, 2006 01:21 pm (UTC)
I cannot more highly recommend Quadra Hosting. I've been using them for about a year and have had absolutely zero problems with them. They're probably not the cheapest host available, but you certainly get what you pay for, and the prices aren't really that bad.

For five domains of coverage, their Unix Value plan is $20 a month (with discounts for pre-paidedness, 400MB web space, 4/10GB of space (depending on whether you go with their Australian or American Facilities), and at the Unix Value level, you're pretty much getting any bell or whistle desired. The Unix Value plan is only the second-level plan, BTW - There's four more levels above if you need to upgrade.

http://www.quadrahosting.com.au/hosting/unix.html shows their unix hosting plans, but, they also have Windows Hosting plans if you need that at all.

As I've said, I've had no issue with them, although because of that I'm not sure what their technical support is like. But, I do heartily recommend them :)
( 5 comments — Leave a comment )

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