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Before | After

The end of an era...

When I finished Uni (mid 1996), one of the first things I did was get a credit card so I could get an internet account. In those day the Internet was a very new and amazing thing.

I got the account through Powerup and I've had it ever since.

When I got Cable three years ago, I kept the Powerup account, but transferred it over to a casual account, just in case I needed it. In those three years I've never actually used it.

As a result, I finally decided to close the account.

Now, when I transferred it over to the casual account, there were actually two reasons behind it. One was just in case I needed it. The second reason was because I could transfer account types on the internet, but to close the account I had to ring the accounts department, and that was something to be avoided at all costs.

In all the time I was with Powerup, the technical side of the service has always been good. Good tech support, good setup, etc. The accounts department however was appalling, and that hasn't changed.

After half an hour on the phone with them, including being put on hold twice, I finally got the account (which hasn't been used in over three years) closed.

Ugh!

Comments

( 1 comment — Leave a comment )
paradigmshifty
May. 2nd, 2004 10:14 pm (UTC)
And the WebCentral accounts section, which claims to be a completely separate entity to the PowerUp one, despite me having called both and spoken to the same person, is equally as bad (unsurprisingly.)
( 1 comment — Leave a comment )

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Desert Rose

I dream of rain
I dream of gardens in the desert sand
I wake in vain
I dream of love as time runs through my hand

I dream of fire
Those dreams are tied to a horse that will never tire
And in the flames
Her shadows play in the shape of a man's desire

This desert rose
Each of her veils, a secret promise
This desert flower
No sweet perfume ever tortured me more than this

And as she turns
This way she moves in the logic of all my dreams
This fire burns
I realize that nothing's as it seems

I dream of rain
I dream of gardens in the desert sand
I wake in vain
I dream of love as time runs through my hand

I dream of rain
I lift my gaze to empty skies above
I close my eyes
This rare perfume is the sweet intoxication of her love

I dream of rain
I dream of gardens in the desert sand
I wake in vain
I dream of love as time runs through my hand

Sweet desert rose
Each of her veils, a secret promise
This desert flower
No sweet perfume ever tortured me more than this

Sweet desert rose
This memory of Eden haunts us all
This desert flower
This rare perfume, is the sweet intoxication of the fall

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